Frequently Asked Questions

What are the check-in and check-out times?

Check-in at the hotel is after 2:00 PM, and check-out is by 12:30 PM.

Does the hotel have parking available?

Yes, it is free of charge for our guests.

What are the restaurant's opening hours?

We look forward to seeing you in the restaurant from Thursday to Sunday, from 8:00 AM to 12:00 AM.

Can I use the relax zone if I am not a guest of the hotel?

Yes, for more information and reservations, you can contact us at any of the following numbers: +359 888 372 444, +359 886 211 999, +359 889 130 999

How can I book the Winery for a private event?

This is done by prior request by contacting the reception at info@hoteledelweiss.bg or by calling us at one of the following numbers: +359 888 372 444, +359 886 211 999, +359 889 130 999.

Is the use of the relax zone free of charge?

Use of the relax zone is free for hotel guests, and its opening hours are from 10:00 AM to 8:00 PM (Thursday, Friday, Saturday, and Sunday).

Does the hotel have a kids' play area?

Yes, a special playroom full of toys is furnished for children, located on the same level as the Winery and the Games Room with a photo museum, with an exit to the green meadow and the forest park surrounding the hotel.